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Terms and Conditions

GENERAL INFORMATION
We have no minimum order restrictions. Most domestic orders are shipped within 24 hours, and most international orders are shipped within 2 business days.

TERMS OF SALE
Use our secure online shopping cart. We accept Mastercard, Visa, Visa Debit, Solo, Maestro and JCB.

RETURNS
Please return items in original condition in the original packaging along with a copy of your invoice. Please instruct us whether you want a refund or an exchange. Your return will be processed within 2-5 business days from the day of receipt. Freight charges are non-refundable. Please take care in packaging as we cannot be responsible for damage due to insufficient packing. The address for returns is: Beadbiz, Penmarrick House, Cove Hill, Perranarworthal, Truro TR3 7QL, UK.

PRIVACY POLICY
Any personal information that we receive from you is for the sole purpose of processing your order and will never be sold, swapped or given out in any manner.

PRICING INTEGRITY
We strive to provide fair prices for high quality products.

OUT OF STOCK
Every effort is made to keep all items available for immediate delivery. If an item is out of stock, we will ship the order incomplete, unless otherwise instructed.


COPYRIGHT/TRADEMARK STATEMENT
Any unauthorised use of the images and photographs displayed on this website may violate trademark and copyright laws.

How our freshwater pearls are graded